We have a rich talent echelon, and our products go through various rigorous tests before being put on the market, so our service is trustworthy.
- Pre-sale: Free door-to-door measurement smart home appliance scheme design
- On sale: Professional distribution and installation operation guidance
- After-sales: 180 days of replacement and no repair extended warranty service
- Orthopedic products: 1v1 consultation with licensed physicians and 3 free follow-up consultations
- Rehabilitation equipment: professional disinfection and maintenance annual testing
- Featured Service: Home Rehabilitation Guidance Video Course
- Enterprise centralized procurement: Dedicated account manager to follow up the whole process
- Individual users: Intelligent recommendation of scenario-based matching solutions
- Directly connect to 200 brand manufacturers and remove intermediate links
- Intelligent warehousing system, inventory accuracy rate of 99.8%
- GMP standard storage environment for medical devices
- Major appliances: Own delivery team, coverage rate of 85% the next day
- Medical emergencies: 3-hour
special delivery service in the same city
- Full temperature control: constant temperature
transportation of special medical supplies
- A team of 50 professional home appliance engineers - 20 licensed medical consultants (average 8 years
of clinical experience)
- 7×24-hour bilingual customer service center